Get all the answers to the most frequently asked questions (FAQs) regarding Hidden Palms apartment homes
general questions
Complete background checks are conducted on any resident residing on the property longer than 14 days.
Unless registered as an assistance animal, restricted dog breeds are NOT allowed. However, we welcome your smallest pet or even your largest pet, with 50lb weight limit.
New Tampa movies, shoping and dining within minutes. Wireglass Shops and Wesley Chapel Outlets located one exit North of Interstate 75 and South Tampa only a 15 minute drive.
Our maintenance team is on staff Monday – Friday during normal business hours. After hours or on weekends we do have emergency maintenance.
You can place a maintenance request online, over the phone, or in the office. For emergency or after hour maintenance please call our emergency maintenance number at 813.972.0171 option #3
We provide 1 car per lease holder of parking in our spots.
Our community does not offer a cable or internet package so you have the opportunity to use any provider you choose. Fronteir Spectrum are both available for purchase.
Preferred payment method is to provide payment online, but you may drop off personal or certified checks in the office during business hours. Online rent payments are accepted through our tenant portal via Rent Cafe.